Prudential Real Estate, an HSF Affiliates LLC company, and Prudential Carolinas Realty family of companies announced that the Prudential Real Estate affiliate network ranked highest for customer satisfaction in three of the four segments included in the J.D. Power and Associates annual Home Buyer/Seller Satisfaction Study. The Prudential network scored highest in Repeat Home Buyer, First-Time Home Buyer, and First-Time Home Seller categories.
Overall satisfaction is gauged across four factors of the home-buying experience: agent/salesperson, real estate office, closing process, and a variety of additional services. Seller satisfaction is evaluated through the same four factors plus marketing.
This represents the third time in six years Prudential Real Estate ranked highest in seller satisfaction including recognition in 2008 and 2010.